Cincinnati’s most comprehensive Macintosh consulting, service and sales firm.

computerDNA

Support

We provide customized support plans ranging from a few computers to networks with hundreds of Macs. If you happen to have a few PC’s on your Mac network, we won’t hold that against you. We have experience integrating Windows clients and setting them up to utilize all of the services OSX server provides.

Specific areas of support:

Service

computerDNA is an Apple Authorized Service Provider offering both warranty and non-warranty break/fix repair service at our location in Blue Ash. computerDNA is an Apple Authorized Service Provider. We run our service department on a repair-queue system, based on a first-come, first-served system. We charge a minimum bench fee of $75 for our time invested in diagnosis and triage. This $75 will be applied to any subsequent work that is done on your repair, including our data services. Unlike the Apple Store, we do not offer while-you-wait bar appointments or consultations, but we do offer an average turnaround time of 2-3 business days. After the repair is complete in-house, we offer an option to deliver your Mac and set it back up at your site.

Our technicians can provide and install upgrades, updates, and system software on your Mac. Give us a call to discuss RAM, SSD upgrades or possible system replacement. We will evaluate your situation and make the recommendation that makes sense for your needs and budget.

Data recovery on your Mac is our specialty. If for some reason your data is not backed up, our technicians are experts in getting your data from failing or corrupt drives. If we are unable to get your data, we partner with hardware recovery experts who have excellent success rates with data clean room recoveries.

Sales

computerDNA stocks many accessories for your Apple devices including AC adapters, hard drives, RAM, external hard drives, and much more.

We also have refurbished Macs for sale. All come with a 90 day warranty and some have Applecare warranty remaining.

Currently available refurbished Macs

About Us

computerDNA was formed in February, 1997 to provide comprehensive support to Macintosh users in the Cincinnati area. Our first “office” was a section of a warehouse in Lockland in which we had to turn the furnace off in order to hear phone callers. Six long months later we moved to Blue Ash where the furnace is now much quieter. A little less than eighteen months later, we added ‘Apple Service Providers’ to our list of services. Since then we have grown to a client list that includes: Cincinnati Enquirer, Cincinnati Magazine, Ethicon EndoSurgery and many more. We have formed strategic alliances with many PC consulting firms, and can supply expertise in any cross-platform circumstance. We are proud of our accomplishments thus far, and look forward to helping current and future Mac users throughout the life of their computer.

Meet Our Staff

Partners

Contact

Thank you! I have received your message.

name

email

message

Contact Info

513.984.5900 | Fax: 513.936.4022

info@computerdna.com

4680 Cooper Road, Suite B, Cincinnati, OH 45242