We provide customized support plans ranging from a few computers to networks with hundreds of Macs. If you happen to have a few PC’s on your Mac network, we won’t hold that against you. We have experience integrating Windows clients and setting them up to utilize all of the services OSX server provides.

Specific areas of support:



computerDNA is an Apple Premium Service Provider offering both warranty and non-warranty break/fix repair service at our location in Blue Ash. We run our service department on a repair-queue system, based on a first-come, first-served system. We charge a minimum bench fee of $100 for our time invested in diagnosis and triage. This $100 will be applied to any subsequent work that is done on your repair, including our data services. Unlike the Apple Store, we do not offer while-you-wait bar appointments or consultations, but we do offer an average turnaround time of 2-3 business days. After the repair is complete in-house, we offer an option to deliver your Mac and set it back up at your site.

Our technicians can provide and install upgrades, updates, and system software on your Mac. Give us a call to discuss RAM, SSD upgrades or possible system replacement. We will evaluate your situation and make the recommendation that makes sense for your needs and budget.

Data recovery on your Mac is our specialty. If for some reason your data is not backed up, our technicians are experts in getting your data from failing or corrupt drives. If we are unable to get your data, we partner with hardware recovery experts who have excellent success rates with data clean room recoveries.

ComputerDNA Guardian Program



Guardian For Your Security


It’s our job to worry… so you don’t have to.

Wouldn’t it be great if your computer could let us know if a problem was developing on your Mac? Now it can with Guardian!

Our simple, non-invasive software proactively reports errors to our trained Apple Certified technicians quickly (in many cases before you even realize something is going wrong)!

Main Features


• Applecare warranty status
• Time machine backup status
• Hard Drive health and SMART status
• Slow system performance
• Maintains privacy.
• Detects slow network performance


Details & other fine print


Guardian does NOT have access to personal information stored on your computer’s hard drive(s).

Guardian alerts will be sent to ComputerDNA staff but will only be acted upon during normal business hours.

We offer no guarantee as to anticipation of or limiting liability of computer downtime. Guardian should be considered an extra tool in the IT toolbox to assist ComputerDNA in providing improved, proactive service and response. It is the responsibility of the CLIENT to ensure that the Guardian software is installed on their computer.


Purchase Guardian Now

Buy Now


computerDNA stocks many accessories for your Apple devices including AC adapters, hard drives, RAM, external hard drives, and much more.

Whether you’re into graphic design and photography or you’re just looking for a reliable computer with the latest technology, an Apple Mac computer gives you the power and efficiency you need. The thin, lightweight MacBook is easy to take anywhere you go, with stunning graphics and efficient battery life. If you need even more power and storage, choose an iMac, which features a larger screen size for detailed editing and immersive viewing. You can choose from different storage capacities, memory, screen sizes, colors and other features to fit your needs and your personal style.

Click the link below to purchase your brand new Macintosh computer.

Apple Store

About Us


CDNA-3       CDNA-1

computerDNA was formed in February, 1997 to provide comprehensive support to Macintosh users in the Cincinnati area. Our first “office” was a section of a warehouse in Lockland in which we had to turn the furnace off in order to hear phone callers. Six long months later we moved to Blue Ash where the furnace is now much quieter. A little less than eighteen months later, we added ‘Apple Service Providers’ to our list of services. Since then we have grown to a client list that includes: Cincinnati Enquirer, Cincinnati Magazine, Ethicon EndoSurgery and many more. We have formed strategic alliances with many PC consulting firms, and can supply expertise in any cross-platform circumstance. We are proud of our accomplishments thus far, and look forward to helping current and future Mac users throughout the life of their computer.

Meet Our Staff



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